Ivory Implant Dentistry
Last Updated: January 26, 2026
1. Who We Are
This Privacy Policy applies to www.ivoryimplantdentistry.com (the “Site”), operated by Ivory Implant Dentistry, located at 1757 E. Baseline Rd, Bldg. 3, Suite 109, Gilbert, AZ 85233.
All clinical services are provided solely by licensed professionals at Ivory Implant Dentistry.
For questions about this Privacy Policy, contact us at (602) 905-7881 or info@ivoryimplantdentistry.com.
2. Information We Collect
Information You Provide: We collect personal information you voluntarily provide, such as your name, email address, phone number, inquiry details, appointment preferences, and (if applicable) financial pre-qualification information.
Automatically Collected Information: When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, time spent on the Site, and other usage analytics.
Consent & Preferences: We collect information about your marketing preferences, cookie choices, and consent history.
Communications Data: We may collect and store records of your communications with us, including phone calls and SMS/MMS messages (which may be automated using an automatic telephone dialing system and/or artificial or prerecorded voice, monitored or recorded for quality, training, and compliance, transcribed by automated tools, or processed by AI systems), as well as email and chat interactions.
We may use third-party service providers (such as messaging platforms, telecom carriers, AI communication tools, or call centers) to deliver and manage these communications.
HIPAA/PHI Notice: Do NOT submit diagnosis, treatment details, or other Protected Health Information (PHI) as defined by HIPAA via this Site. We do NOT collect, transmit, or store PHI via this Site. Health information shared during in-person visits or through secure patient portals is subject to separate HIPAA privacy practices.
3. How We Use Your Information
We use the information we collect to:
- Schedule and confirm consultations or appointments
- Respond to your inquiries and (if applicable) assist with financial pre-qualification
- Send appointment reminders, updates, and marketing offers (with your consent)
- Improve Site performance, security, and user experience
- Analyze Site usage and optimize our advertising effectiveness
- Maintain records, prevent fraud, and comply with legal obligations
- Conduct quality assurance and training through recorded or transcribed communications
4. Consent & Your Choices
By providing information through the Site, you consent to the collection and uses described in this Privacy Policy, including automated, recorded, AI-assisted, or AI-transcribed communications.
SMS/MMS: Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages; reply HELP for assistance. Consent is not required as a condition of purchase.
Email: You can unsubscribe from marketing emails at any time by using the unsubscribe link at the bottom of our messages.
You may withdraw your marketing consent at any time by contacting us at info@ivoryimplantdentistry.com. Consent is NOT a condition of purchase or receiving services.
5. Sharing With Third Parties
We do NOT sell your personal information. We may share limited information with:
- Service Providers: We work with third-party service providers for analytics, website hosting, CRM, scheduling, communications (including AI systems, messaging platforms, call centers), and financial pre-qualification partners.
- Ivory Implant Dentistry Personnel: Information is shared with our staff as necessary to deliver services to you.
- Legal Authorities: We may disclose information when required by law, legal process, or to protect our rights, property, or safety.
Each service provider has its own privacy policy governing how they handle your data.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. For example, certain financial data may be retained for up to 24 months as required by applicable regulations.
After the retention period expires, we will securely delete or anonymize your information.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw consent to marketing communications
To exercise these rights, please contact us at info@ivoryimplantdentistry.com. We will verify your identity consistent with applicable law before processing your request.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Privacy for Individuals Under 13
This Site is not directed to individuals under 13 years of age, and we do not knowingly collect personal information from anyone under 13.
If you are a parent or guardian and believe someone under 13 has submitted information through this Site, please contact us at info@ivoryimplantdentistry.com, and we will promptly delete it.
Please note: While this Privacy Policy addresses users under 13 (per COPPA requirements), our Terms and Conditions set the Site’s general eligibility at 18 years or older.
10. International Data Transfers
Your information may be processed and stored in the United States and other locations where our service providers operate. By using the Site, you consent to such transfers where permitted by law.
11. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and improve your experience on the Site.
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the Site.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The “Last Updated” date at the top of this document reflects the latest version.
We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Ivory Implant Dentistry
Address: 1757 E. Baseline Rd, Bldg. 3, Suite 109, Gilbert, AZ 85233
Current Patients Phone: (602) 905-7881
New Patients Phone: (602) 649-6993
Email: info@ivoryimplantdentistry.com